Posts tagged tesla
Unboxing Tesla, a customer experience upside down.

t's all about the experience. Just the product alone, its function, price or quality, won't do anymore. This golden marketing rule might be less relevant for some low value items, it is certainly vital for premium products and services. Customers tend to love the orientation, comparing alternatives, and presale interactions. Unboxing luxury items is not an online fad anymore, it's a powerful marketing instrument. But not for Tesla.

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